.Five9 (FIVN) has actually been actually granted the 2024 Aragon Research Study Advancement Honor for AI Call Centers and also called a Leader in two Aragon Research study Planet reports: AI Representative Platforms in the ICC, 2025, and Intelligent Contact Center, 2025. The firm was recognized as the most calculated supplier in the AI Agent Operating systems report.At the center of Five9’s development is their eyesight for The brand-new CX, where AI Professionals as well as AI-empowered Person Brokers collaborate to supply hyper-personalized client adventures. The firm just recently launched new innovations featuring Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s visionary use technology in market evolution and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research study Technology Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Research study Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research study Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research study World: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Research Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand-new CX, ou00f9 Agents artificial intelligence et Professionals Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually likewise called a Leader in The Aragon Research Study Entire World for Artificial Intelligence Representative Platforms in the ICC, 2025 as well as Aragon Investigation Globe for Intelligent Call Center, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX System, has actually been named a winner of the 2024 Aragon Research Study Development Award for AI Call Centers. In addition, Five9 has been called a Leader in two Aragon Research Entire world documents: artificial intelligence Agent Platforms in the ICC, 2025, as well as Intelligent Connect With Center, 2025. This acknowledgment from Aragon Research highlights Five9’s posture as a leader in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 record roles Five9 as the best
critical vendor rated in
the file, recognizing Five9 s strategic sight for AI-driven technology in CX. At the primary of the technology is actually Five9’s concept for The brand new CX where Artificial Intelligence Representatives and AI-empowered Person Agents team up to deliver hyper-personalized, simple client knowledge. By empowering companies to deliver transformative consumer interactions while lessening costs as well as improving efficiency, Five9 is actually establishing brand new specifications for AI-powered remedies in the call facility field.
AI is foundational for creating exceptional consumer adventures, and also our team are recognized to become determined through AragonResearch as ingenious for our efforts to push the smart get in touch with facility ahead, mentioned Jonathan Rosenberg, Principal Modern Technology Police Officer and Head of Artificial Intelligence, Five9. Our focus has been, and also will remain to be, helping services supply those experiences along with simple resources as well as capabilities. With each brand-new development, we take a progression for both Five9 and also for the field in its entirety.
The Aragon Analysis Innovation award recognizes carriers leveraging ideal use of innovation to certainly not merely adapt as markets change, however to definitely interrupt and also inform how their markets will certainly evolve. Five9 was officially provided along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research honors service.Five9’s devotion to advancement, particularly its sight for blending AI Representatives and AI-empowered Person Brokers, is specifying a brand-new criterion for how services may deliver hyper-personalized as well as smooth client adventures, stated Jim Lundy, Creator, CEO and also Lead Expert, Aragon Research Study. This award as well as record id improves Five9’s devotion to delivering artificial intelligence technologies for CX.
Previously this year, the firm introduced new developments, consisting of Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Professionals, that improve the method providers approach CX, steering far better results for both clients and also representatives. About Five9. The Five9 Intelligent CX Platform, powered through Five9 Wizard AI, gives a complete room of solutions to energy AI-elevated customer adventures that supply far better company outcomes as well as Deliver Joy to CX.
Our merged cloud-native offering makes it possible for hyper-personalized customer knowledge and also even more empowered staff members, creating every consumer communication much more linked, simple, and also personal. Trusted by 2,500 +consumers as well as 1,400+ companions worldwide, Five9 unites the electrical power of AI, our system, and our folks to drive AI-elevated CX.For additional information, go to www.five9.com. Interact with us @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Legal rights Scheduled.
The identification of an Aragon Research study award winner is actually certainly not a promotion through Aragon Investigation of any type of merchant, item, or even solution. Viewpoint source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What primary honors performed Five9( FIVN) gain in 2024 from Aragon Investigation? Five9 succeeded the 2024 Aragon Research Advancement Award for AI Call Centers as well as was called a Forerunner in pair of Aragon Investigation World documents: AI Agent Platforms in the ICC, 2025, and Intelligent Call Center, 2025.
What brand new AI products performed Five9( FIVN) launch in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Representatives to enhance customer knowledge management.How carries out Five9’s( FIVN )BRAND NEW CX vision impact customer service? Five9’s NEW CX sight blends artificial intelligence Brokers with AI-empowered Individual Agents to deliver hyper-personalized, effortless customerknowledge while decreasing costs and also boosting performance.
What was actually Five9’s( FIVN) calculated role in the Aragon Investigation World 2025 file? Five9was actually positioned as one of the most important merchant in the artificial intelligence Agent Operating Systems in the ICC, 2025 file, realizing their important sight for AI-driven development in CX. When performed Five9( FIVN) acquire the AragonResearch Technology
Honor
?
Five9 was officially introduced along with the award on December 10, 2024, at the Aragon Transform 2024 honors ceremony.